Managing Processes on Oct 20

In this session, you’ll focus on three fundamental principles in managing processes:
The Service-Profit Chain: understand how success begins with good internal service;
The Art of Delegation: determine what you can delegate and learn the 5 Stages of Delegation; and,
The Art of Working in a World of Change: learn the keys to understanding your strengths, weaknesses, opportunities, threats and trends (SWOT) of your industry, company, and area of responsibilities.
For more information and to register, contact Hawaii Employers Council